Fixing Broken Subscriptions with
Custom Stripe Integrations
We overhauled Luqmay's platform design and completely resolved severe integration issues between Stripe and Ultimate Member Pro by writing custom webhooks and syncing lost legacy subscribers.
The Challenge vs The Solution
The Challenge
Luqmay was facing a critical revenue and user-management issue. Their Stripe payment gateway was completely out of sync with their Ultimate Member Pro WordPress subscription plugin. Users were paying on Stripe, but their membership status on the website remained inactive, causing massive customer service headaches. Furthermore, their website design felt outdated, and the core search functionality was sluggish and unintuitive.
The Solution
We engineered a custom WordPress plugin bridging Stripe webhooks directly into the Ultimate Member Pro database, ensuring 100% accurate, real-time subscription status linking. We also ran a batch script to retroactively link and fix all previously out-of-sync legacy users. Concurrently, our UI/UX team performed a complete design overhaul, restructured the layout, and heavily optimized the site's search methods.
Solutions We Delivered
Deep API technical fixes and a modern aesthetic upgrade.
Stripe Webhooks
Built custom webhooks to listen for Stripe payment intents, subscription updates, and cancellations, relaying them directly to WP.
Plugin Bridging
Developed a bespoke plugin script that bypassed generic integration limitations to perfectly map Stripe customer IDs to Ultimate Member Pro profiles.
Legacy Data Sync
Automated the recovery and linking of all past subscribers whose accounts had disconnected prior to our involvement.
Design Overhaul
Completely restructured the visual layout and theme to provide a more engaging, modern, and trustworthy user experience.
Enhanced Search
Revamped the core search functionality with optimized queries to provide faster, more relevant results for users browsing the site.
Platform Stability
Removed bloat, secured transaction flows, and stabilized the codebase to handle future scaling without data desynchronization.
Experiencing integration headaches?
We fix broken APIs, misconfigured webhooks, and failing subscription systems. Contact us to get your revenue streams back on track.