AI API Integrations – Powering Intelligent Automation, Creativity, and Insights

We integrate cutting-edge AI APIs to help businesses unlock the potential of artificial intelligence for automation, creative content generation, and data-driven decision-making.

Our expertise spans top AI platforms, including:

• • OpenAI:Advanced natural language processing, text generation, chatbots, and AI automation
• • Grok:Intelligent data querying and knowledge extraction.
• • Perplexity:Conversational AI and contextual information retrieval.
• • DeepSeek:AI-powered search, content discovery, and recommendations.
• • Gemini:Multi-modal AI combining vision, language, and reasoning.
• • Eleven Labs:High-quality AI-driven voice synthesis and speech generation
• • Midjourney:AI-powered image generation and creative visual content.

By integrating these AI technologies, we empower clients to automate complex workflows, generate innovative content, and deliver smarter, more engaging user experiences—helping them stay ahead in a rapidly evolving digital landscape.

Saular – HubSpot & OpenSolar Integration

We developed Saular, a custom HubSpot Marketplace application that seamlessly integrates HubSpot with OpenSolar. The solution enables real-time two-way synchronization of contacts, deals, and project data, eliminating manual entry and ensuring accuracy across platforms. With features like one-click deal creation from OpenSolar and flexible customization options, Saular streamlines operations for solar businesses by connecting sales, marketing, and project workflows into one unified system.

Custom HubSpot Integrations

At Emerald Soft, we’ve delivered a wide range of custom HubSpot integrations to help businesses automate workflows, unify platforms, and enhance productivity. Our expertise lies in building robust, reliable, and secure connections between HubSpot and third-party applications to fit unique operational needs.

API Integrations We've Delivered:

• • FileInvite:Automating document requests and syncing files directly into HubSpot.
• • Experian:Integrating credit check workflows for seamless lead qualification.
• • Jotform:Syncing form submissions to HubSpot contacts, deals, and pipelines.
• • Salesforce:Creating two-way syncs between Salesforce and HubSpot for CRMs.
• • Shopify:Bridging eCommerce data with HubSpot for targeted marketing and sales.
• • WordPress:Capturing leads and form data into HubSpot via custom plugins.
• • OpenAI:Enabling smart automation and AI-enhanced lead handling in HubSpot.
• • Google Sheetssss:Creating real-time data pipelines for reporting and syncing.
• • Twilio:Powering SMS and call automation inside HubSpot workflows.
• • Intermedia:Linking communication logs with HubSpot contact records.
• • ServiceM8:Integrating job management data with HubSpot CRM for service businesses.
• • AroFlo:Syncing project, invoice, and customer data between AroFlo and HubSpot.

These integrations were developed using a variety of technologies including PHP, JavaScript, Node.js, Go, MySQL, and PostgreSQL, ensuring scalable, secure, and maintainable solutions tailored to each client.

Salesforce Integration – Multi-Object Sync

We developed a custom Salesforce integration tailored to our client’s unique business processes. The solution connected multiple Salesforce objects, including Leads, Contacts, Opportunities, Accounts, and Tasks, with external systems to ensure real-time data consistency and workflow automation. Our integration enabled seamless data exchange via Salesforce APIs, handling complex relationships and custom fields while maintaining data integrity. Whether it was syncing form submissions, updating sales pipelines, or triggering follow-ups, our solution helped unify systems and improve operational efficiency across departments.

Zapier Integration – Custom Workflows & Webhooks

We’ve implemented advanced Zapier integrations to help clients automate repetitive tasks and connect disparate systems without the need for manual intervention. Our work includes leveraging Zapier’s Webhooks feature for real-time, bidirectional communication between apps, and implementing custom request actions to connect with APIs that don’t have native Zapier support. This allows us to create powerful, tailored Zaps that go beyond standard templates. From syncing form data and CRM records to triggering automated workflows and notifications, our Zapier integrations have enabled clients to streamline operations and scale efficiently—without writing a single line of code on their end.

Power Automate Integration – Intelligent Workflows Across Microsoft Ecosystem

We’ve delivered custom Power Automate solutions that enable businesses to streamline workflows across the Microsoft ecosystem and beyond. By integrating tools like Outlook, SharePoint, Excel, Teams, and Dynamics 365, we’ve helped clients automate routine processes and improve productivity.

Our Power Automate work includes:

• • Building automated flows for email notifications, document approvals, and task assignmentss
• • Connecting third-party services using custom connectors and HTTP (API) actions
• • Utilizing triggers and conditions for intelligent branching logic and precise automation control

Whether it's syncing data between Microsoft tools or extending automation to CRMs, ERPs, or custom apps, our Power Automate solutions empower clients to reduce manual effort and focus on what matters most.

Mapping API Integrations – Smart Location & Route-Based Solutions

We’ve integrated a wide range of Mapping APIs to build intelligent, location-aware features for our clients. From real-time distance calculations to dynamic map visualizations, our solutions enhance both user experience and operational efficiency.

Our work includes:

• • Google Maps API:For geocoding, reverse geocoding, distance matrices, and live map embedding
• • Bing Maps:For route optimization, auto-suggestions, and spatial data services
• • Mapbox:For custom-styled maps, delivery zone visualization, and mobile-friendly navigation
• • Here Maps:For fleet tracking, traffic-aware routing, and address validation

Whether you need to calculate fuel costs, offer delivery scheduling based on route data, or simply provide interactive maps in your app—we build precise, responsive solutions using the world’s leading mapping platforms.

Payment, Credit, & Identity Verification Integrations – Secure Transactions with Smart Validation

We’ve integrated a wide range of payment gateways, identity verification, and credit data APIs to power secure, compliant, and efficient digital experiences for our clients.

Our implementations include:

• • Stripe:For seamless one-time payments, subscriptions, invoicing, and webhook-based automation
• • PayPal:For flexible checkout experiences and recurring billing
• • Basys Pro:For terminal-based payment processing and custom backend workflows
• • NMI:For secure credit card processing, tokenization, and advanced gateway control
• • Persona API:For end-to-end identity verification, KYC compliance, document scanning, and biometric validation
• • Experian API:For real-time credit checks, identity validation, and enriched customer data to support risk-based decision-making

From e-commerce transactions to user onboarding and credit assessments, we build robust, API-driven systems that enhance trust, security, and operational efficiency—tailored to each client’s business needs.

Custom Applications – Tailored Solutions for Shopify, Zoho & HubSpot

We have developed numerous custom applications—both private and public—designed specifically to meet our clients’ unique business needs. Our expertise includes building apps for platforms like Shopify, Zoho, and HubSpot, enabling enhanced functionality, seamless integrations, and personalized workflows.

Whether it’s extending e-commerce capabilities, automating CRM processes, or creating specialized marketing tools, our custom applications help businesses unlock new efficiencies and deliver exceptional user experiences.

AI-Powered Phone Agent Solutions – Real-Time Voice & Communication Automation

We build intelligent phone agent systems that combine AI-driven conversational capabilities with robust telephony platforms to automate and enhance customer interactions.

Our expertise includes integrating:

• • OpenAI (Real-Time):For natural, real-time conversational AI that understands and responds to customers seamlessly
• • Twilio:For programmable voice calls, SMS, and communication workflows across multiple channels
• • Retell:For voice AI that captures, transcribes, and analyzes conversations to improve customer engagement
• •Additional tools and APIs to deliver end-to-end automated voice agent solutions, including IVR, call routing, and sentiment analysis

These phone agent systems help businesses reduce wait times, improve customer satisfaction, and scale support operations efficiently—offering smart, conversational experiences anytime, anywhere.

Real Estate CRM Integration – Automating Property Enquiries with HubSpot

We developed a custom integration between HubSpot and property listing platforms Realestate.com.au and Domain.com.au to streamline lead management for a real estate client.

Key Features:

• • Automated Lead Capture:Enquiries from both Realestate.com.au and Domain.com.au are automatically pushed into HubSpot, eliminating the need for manual data entry.
• • Structured Data Formatting:Each enquiry is formatted to include all necessary details, providing the sales team with clear and organized information.
• • Enhanced Filtering and Follow-up:Leads in HubSpot are easy to read, filter, and manage, allowing the team to quickly identify and respond to high-priority enquiries.

Results:

• • Faster Response Times:With leads automatically flowing into HubSpot, the sales team can respond to enquiries faster, improving customer satisfaction and engagement.
• • Centralized Reporting:The client now has complete visibility into their sales and campaign performance, with HubSpot dashboards providing insights into enquiry volumes and conversion rates.
• • Improved Lead Management:The integration allows for enhanced marketing segmentation, enabling targeted communication based on detailed customer insights.

This integration has transformed the client's workflow, offering numerous benefits and streamlining their property enquiry management process.

Cin7–HubSpot Integration – Unified ERP & CRM for End-to-End Business Efficiency

We partnered with MacPhee’s, a premium wine storage and distribution company, to modernize their operations by replacing a legacy ERP and CRM system that had been in place for over two decades.

Key Highlights:

• • Strategic Discovery Workshops:Collaborated with cross-functional teams—including marketing, sales, customer service, operations, and finance—to understand their unique workflows and requirements.
• • Data Migration & Cleanup:Analyzed and cleansed millions of rows of historical data, ensuring accurate and efficient migration of sales, contacts, and service records into HubSpot CRM.
• • Custom ERP Integration:FDeveloped a tailored integration between HubSpot and Cin7 Core ERP, enabling seamless data flow between systems and ensuring consistency across all business operations.
• • HubSpot Implementation:Deployed HubSpot's marketing, sales, and customer service tools to provide MacPhee's with a comprehensive platform for managing customer relationships and business processes.

Results:

• • Enhanced Operational Efficiency:Streamlined processes across departments, reducing manual effort and improving data accuracy.
• • Improved Data Visibility:Centralized data management allowed for better reporting and decision-making.
• • Scalable Infrastructure:Established a robust foundation to support MacPhee's future growth and digital initiatives.

This integration transformed MacPhee's business operations, providing them with a modern, efficient, and scalable system to manage their end-to-end processes.

HubSpot–ServiceM8 Integration – Streamlining Operations for TreeKing

We developed a custom integration between HubSpot and ServiceM8 for TreeKing, a leading arborist company in New Zealand, to enhance their operational efficiency and data consistency.TH Digital

Key Features:

• • AAutomated Job Creation:When a quote is accepted in HubSpot, a corresponding job is automatically created in ServiceM8, including all relevant job details.TH Digital+1TH Digital+1
• • Real-Time Data Synchronization:Quotes and contacts from HubSpot are seamlessly reflected in ServiceM8, ensuring both systems are consistently updated.TH Digital
• • Job Status Tracking:Updates in job statuses within ServiceM8 are synchronized back to HubSpot in real-time, providing the sales team with up-to-date information on job progress.TH Digital
• • Unified Data Managementss:HubSpot serves as the central repository for all sales and job-related data, facilitating better coordination between teams.TH Digital
• • Comprehensive Reporting:Integrated dashboards utilizing data from both platforms enable TreeKing to monitor performance metrics and make informed business decisions.TH Digital

Results:

• • Increased Efficiency:By eliminating manual data entry, TreeKing's team saved valuable time and reduced the risk of errors.TH Digital
• • Enhanced Communication:The seamless integration improved collaboration between the sales team and field agents, leading to more timely and accurate service delivery.TH Digital
• • Improved Data Accuracy:Real-time synchronization ensured that all teams had access to the most current information, enhancing overall operational effectiveness.

This tailored integration significantly improved TreeKing's workflow, providing them with a robust system to manage their sales and job processes more effectively.